_Hola_ Are you passionate about the gaming community? Do you love helping streamers grow and succeed? Then join the Eklipse.gg team Our state-of-the-art AI tool generates the best highlight moments from your Twitch, YouTube, and Facebook streams/VOD's and transforms them into TikTok gold in under 60 seconds.

We are looking for a motivated individual to assist and support Eklipse streamers with questions, concerns, or issues related to our product in the Spanish Region.

Responsibilities:
- Maintain detailed records of user interactions.
- Recommended promotions or deals to Spanish-speaking users and provide.
- Collaborate with other departments to ensure users receive accurate information and support, including Developer team.
- Acknowledge users on how to troubleshoot when they find any bugs and submit the report to Asana.
- Monitor and analyze user feedback to identify areas for improvement.




- Help with localization of content into Spanish language.

Requirements:
- Native Spanish speaker and fluent in English.
- Excellent communication and problem-solving skills.
- Have a thorough knowledge of the company's products, services, policies, and procedures.
- Gamer, and can empathize with gamers.
- Attention to detail and ability to work in a cross-cultural team environment.
- Bachelors degree or equivalent, GPA> 3.

Tipo de puesto: Jornada completa

Salario: A partir de $500 al mes

Educación:
- Técnico nível superior en curso o abandonado (Deseable)

Experiência:
- Twitch: 1 año (Deseable)
- Gaming: 1 año (Deseable)
- Customer Services: 1 año (Deseable)
- Discord: 1 año (Deseable)

Idioma:
- English (Deseable)

📌 Community Management (Santiago)
🏢 Eklipse.gg
📍 Santiago