Why ORTH
ORTH is an AI agronomist built by Aydi Technologies. It knows a grower's fields, soil, crops and weather, answers agronomic questions in seconds, sends early risk alerts days before problems show in the field, and keeps export compliance (PHI, MRL) in view. More than 300,000 growers use it since its launch in 2025, and enterprise agribusinesses run it across their operations through ORTH Teams and the Enterprise plan.
Role Overview
As ORTH Lead Agronomist, Customer Success for Chile and Argentina, you own value realization for enterprise accounts in your territory. When a pilot or enterprise agreement is signed, you take it from contract to daily use: fields and teams set up, use cases defined, users trained, value proven in the numbers the customer cares about. You act as a trusted agronomic peer to the customer's own agronomy and operations teams, and you work alongside the Enterprise AE, who owns the agreement and the executive relationship; together you decide where each account goes next.
You are an agronomist first.
The customer needs to see a peer who happens to know the product deeply, not a software trainer.
What You'll Do
Onboarding: Lead implementation for every new enterprise account and pilot in Chile and Argentina: farm and plot setup, data connections, roles and teams, and success criteria agreed with the customer.
Use cases: Define and configure the workflows each operation needs most: irrigation decisions, pest and disease early warning, input planning, harvest timing and export compliance, across fruit, wine, grain and oilseed operations.
Training and enablement: Train agronomists, field scouts, farm managers and executives, in the field and on the platform, in Spanish.
Relationships: Act as primary day to day contact, build champions inside the agronomy team, and keep executive sponsors informed.
Success metrics: Agree adoption and outcome targets with each customer, track them through the season, and act early on risk.
Value story:
📌 ORTH Customer Success — Chile
🏢 aydi
📍 Chile