Customer Contact Comms Associate.

What are we looking for: Primary skill - Employee Data Process Design - P5
Secondary skill - HR Payroll - P4 .
Designation: Customer Contact Comms Associate.

Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your expected interactions are within your own team and direct supervisor.
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
The decisions that you make would impact your own work.
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
Please note that this role may require you to work in rotational shifts.
Location: Santiago.
Skill Required
Customer Operations
Voice Employee Data Process Design P5

Qualification
Higher Degree.
Certifications Diploma of Spanish.
YOE 1 to 3 years.

What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs




Customer Operations Voice Help desk role ticket resolution
The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
About Accenture
Accenture is a leading integral professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global deliver

📌 Employee Experience Practitioner (Santiago)
🏢 Accenture
📍 Santiago