It’s a great time to join AAA The Auto Club Group

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:
Full time

Exempt/Non Exempt:
Hourly

Job Description:
Primary Duties and Responsibilities:
Processes a variety of transactions related to the updating of membership and insurance contracts and other activities requiring special
handling in accordance with standard guidelines and procedures. Updates database master records. Drafts correspondence and responds
to telephone inquiries from auto clubs and other sources. May receive and process monies through cash terminals and may investigate debit
and credit balances on various accounts, resulting in a reallocation or refund of monies to members. Assists in the training of new employees.
Follows internal processing guidelines to ensure compliance with established company policies and procedures. Participates in pilot
programs and projects as assigned. Receives and processes cash payments; contacts participating auto clubs to correct receipt-cash
discrepancies. Keys transactions, balances cash entries,



and inputs changes into systems.

items, writes off service fees, extensions, etc. to correct balances and membership dues payment records. Maintains various records on
customer accounts, analyzes data, and prepares reports as required. Analyzes and assists in the resolution of problems within assigned
areas. Balances daily payment activity, prepares bank deposits, and completes cash and membership system batch processing for
participating automobile clubs. Corresponds with and responds to inquiries from member representatives of participating automobile clubs
and other sources regarding dues, billing problems, and cancellations, and to obtain and verify payments, commissions, and other types of
information. Performs other duties as assigned.

Required Qualifications

Education:
- High School Diploma or equivalent

Experience:
- processing transactions and posting to appropriate accounts
- investigating and

📌 Processing Associate Temp (La Florida)
🏢 AAA The Auto Club Group
📍 La Florida