Company Overview:
AldeBlog Digital & Customer Care SpA provides digital customer support, client service management, and business support solutions for online platforms and growing businesses.
We are seeking a Senior Client Support Operations Manager to oversee customer support operations, improve service workflows, manage support teams, and maintain high client satisfaction standards. The role includes handling escalations, monitoring KPIs, and optimizing customer service performance.
Requirements:
- Senior experience in customer support or client operations management
- Strong leadership, communication, and problem-solving skills
- Experience with CRM systems and customer service platforms
- Degree in Business, Communications, Management, or related field preferred
Sueldo: $1.800.000 - $3.000.000 al mes
Lugar de trabajo: Empleo presencial
📌 Senior Client Support Operations Manager (Concepción)
🏢 AldeBlog Digital & Customer Care
📍 Concepción
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