Customer Contact Comms Associate.

What are we looking for: Primary skill - Employee Data Process Design - P5
Secondary skill - HR Payroll - P4 .
Designation: Customer Contact Comms Associate.

Roles and Responsibilities:

- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your expected interactions are within your own team and direct supervisor.
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
- The decisions that you make would impact your own work.
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
- Please note that this role may require you to work in rotational shifts.





Location: Santiago.

Skill Required

- Customer Operations
- Voice Employee Data Process Design P5

Qualification

- Higher Degree.
- Certifications Diploma of Spanish.
- YOE 1 to 3 years.

What would you do

- Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
- Customer Operations Voice Help desk role ticket resolution
- The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

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📌 Employee Experience Practitioner (Santiago)
🏢 Accenture
📍 Santiago