Information Systems / IT / Business Solutions, Santiago, Chile

Change Management

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

Responsible for leading organizational change initiatives associated with Digital & Technology, ERP, and business transformation programs across LATAM. The role ensures successful user adoption, stakeholder engagement, communication, training, and business readiness activities, minimizing resistance and maximizing the value realization of project investments.
- D evelop and execute comprehensive change strategies that enable employees and business functions to successfully transition to new processes, technologies, and ways of working.
- Assess organizational change impacts across functions, countries, and business units.
- Identify change risks, potential resistance and define mitigation actions to support successful adoption.




- Analyze business process, organizational, system, and role impacts.
- Establish change readiness and adoption metrics to measure program success.
- Identify, assess, and manage key stakeholders across all organizational levels.
- Develop and execute communication plans for transformation initiatives, coordinating campaigns using multiple channels.
- Ensure end-user preparedness prior to go-live.
- Define change management KPIs and dashboards.
- Prepare executive-level reports on change readiness, adoption, and stakeholder

Need to have:
- 5+ years of experience in Change Management, Organizational Development, Digital Transformation, or Project Management.
- Advanced English
- Experience supporting digital implementations, technology projects, or similar projects
- Experience in multinational or regional LATAM
- Knowledge of Change Management methodologies (Prosci, ADKAR, Kotter, Lean Change Managemen

📌 Change Management (Santiago)
🏢 PUMA Gruppe
📍 Santiago