Sovos is seeking a Technical Support Specialist to act as the bridge between our SaaS platform and customers worldwide. You will resolve escalated technical issues, ensure excellent customer experiences, and contribute to continuous improvement across our general support organization.
In this role, you will respond to tickets, document interactions, create knowledge base content, and provide product training.
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📌 Entry-Level Technical Support Specialist - AI-Powered SaaS (Santiago)
🏢 Sovos
📍 Santiago
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