About Us ✨ Fonroche Lighting is a integral leader in autonomous solar urban streetlights, with more than 200,000 installations across five continents . Based in France between Bordeaux and Toulouse, we are experiencing rapid growth ( 30% annually ) while maintaining an exceptional employee retention rate of 95% . Our modern headquarters, inaugurated in 2023, brings together dynamic teams united by one mission: to illuminate the world sustainably . The Opportunity ? We are looking for a Warehouse Supervisor / Logistics Analyst & Customer Service to join our warehouse and logistics operations in Santiago de Chile . This role will play a key part in inventory management, logistics coordination, and customer and project support , ensuring the smooth flow of materials and an efficient service experience for our clients across Chile and the region. You will help us: Warehouse and Logistics Management Manage and supervise warehouse operations , including receiving, storage, and dispatch of materials. Maintain inventory control and traceability ,
ensuring accuracy of records and stock levels. Coordinate deliveries to projects and customers , ensuring timely shipments. Manage logistics documentation (delivery notes, inbound/outbound records, inventory reports, etc.). Coordinate with internal teams (engineering, projects, sales) and logistics providers . Conduct inventory and logistics flow analysis to improve operational efficiency. Support procurement planning and material requirements for ongoing projects. Ensure compliance with operational procedures and warehouse safety standards . Customer Service and Client Support Act as the operational point of contact for customers regarding deliveries, shipments, and order status. Manage after-sales inquiries related to logistics, deliveries, or replacement of materials . Coordinate with internal teams to resolve logistical issues or customer requests efficiently . Maintain order tracking and communication with customers , ensuring t