Site Partner II - Santiago, Chile (Hybrid)
ICON plc is a world-leading healthcare intelligence and clinical research organization.
We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a Site Partner II at ICON, you will independently manage relationships with a portfolio of investigator sites, supporting their engagement and performance across studies.
You will act as a trusted liaison, advocating for site needs internally while supporting ICON processes and expectations.
What You Will Be Doing:
Building and maintaining strong relationships with assigned sites, acting as their central ICON contact across multiple studies.
Supporting sites in resolving operational issues, coordinating with internal teams to provide timely solutions.
Gathering and synthesizing site feedback to inform feasibility assumptions, protocol design, and process improvements.
Monitoring site-level performance metrics and collaborating with study teams to address recruitment or quality challenges.
Contributing to the design and delivery of engagement activities and communications to enhance the site experience.
Sharing best practices with colleagues and supporting onboarding of new Site Partners as needed.
Your Profile:
Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
Experience in site-facing roles, site management, or clinical operations within a CRO, pharmaceutical company, or healthcare environment.
Proven experience with local Chilean Clinical Trial Regulations and preparation/submission of regulatory packages to clinical sites and relevant health authorities.
Strong communication, relationship-building, and problem-solving skills.
Good understanding of site operations and factors influencing recruitment and quality.
Organized and proactive,



with the ability to manage multiple sites and competing priorities.
Fluency in Spanish and professional working proficiency in English required.
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What ICON can offer you:
Our success depends on the quality of our people.
That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits.
Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family's needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
Life assurance
Adaptable country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values.
We're dedicated to providing an inclusive and accessible environment for all candidates.
ICON is committed to providing a workplace free of discrimination and harassment.
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
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📌 Site Partner Ii (Santiago)
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