Site Partner II - Santiago, Chile (Hybrid)
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a Site Partner II at ICON, you will independently manage relationships with a portfolio of investigator sites, supporting their engagement and performance across studies. You will act as a trusted liaison, advocating for site needs internally while supporting ICON processes and expectations.
What You Will Be Doing:
- Building and maintaining strong relationships with assigned sites, acting as their central ICON contact across multiple studies.
- Supporting sites in resolving operational issues, coordinating with internal teams to provide timely solutions.
- Gathering and synthesizing site feedback to inform feasibility assumptions, protocol design, and process improvements.
- Monitoring site-level performance metrics and collaborating with study teams to address recruitment or quality challenges.
- Contributing to the design and delivery of engagement activities and communications to enhance the site experience.
- Sharing best practices with colleagues and supporting onboarding of new Site Partners as needed.
Your Profile:
- Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Experience in site-facing roles, site management, or clinical operations within a CRO, pharmaceutical company, or healthcare environment.
- Proven experience with local Chilean Clinical Trial Regulations and preparation/submission of regulatory packages to clinical sites and relevant health authorities.
- Strong communication, relationship-building, and problem-solving skills.
- Good understanding of site operations and factors influencing recruitment and quality.
- Organized and proactive, with the ability to manage multi
📌 Site Partner II (Santiago)
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📍 Santiago