Site Partner II - Santiago, Chile (Hybrid)
ICON is a integral healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Site Partner II at ICON, you will independently manage relationships with a portfolio of investigator sites, supporting their engagement and performance across studies. You will act as a trusted liaison, advocating for site needs internally while supporting ICON processes and expectations.
What You Will Be Doing:
- Building and maintaining strong relationships with assigned sites, acting as their central ICON contact across multiple studies.
- Supporting sites in resolving operational issues, coordinating with internal teams to provide timely solutions.
- Gathering and synthesizing site feedback to inform feasibility assumptions, protocol design, and process improvements.
- Monitoring site-level performance metrics and collaborating with study teams to address recruitment or quality challenges.
- Contributing to the design and delivery of engagement activities and communications to enhance the site experience.
- Sharing best practices with colleagues and supporting onboarding of new Site Partners as needed.
Your Profile:
- Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Experience in site-facing roles, site management, or clinical operations within a CRO, pharmaceutical company, or healthcare environment.
- Proven experience with local Chilean Clinical Trial Regulations and preparation/submission of regulatory packages to clinical sites and relevant health authorities.
- Strong communication, relationship-building, and problem-solving skills.
- Good understanding of site operations and factors influencing recruit
📌 Site Partner II (Santiago)
🏢 IRE
📍 Santiago