Job ID:44419
Location:LRQA - Valparaiso - Edificio Los
Position Category:Client Management
Position Type:Employee Regular
Client Services Coordinator
Role Purpose:
Act as the primary point of contact for client-related administrative matters, supporting client relationships through effective communication, administration, maintenance of service standards, and collaboration with Client Managers and Key Account teams.
Key Responsibilities:
• Serve as the primary point of contact for client-related issues, primarily administrative matters. • Respond to client queries while liaising at all levels within LRQA worldwide and within clients’ business operations. • Support the administration and maintenance of service standards. • Accurately prepare and maintain customer information in online databases. • Meet with clients as required to maintain customer satisfaction. • Work with Client Managers and Key Account teams as appropriate.
What You'll Bring:
• Experience serving as a point of contact for client-related issues.
• Ability to respond to client queries and liaise at all levels within LRQA and client organizations. • Experience supporting the administration and maintenance of service standards. • Ability to accurately prepare and maintain customer information in online databases. • Experience meeting with clients to maintain customer satisfaction. • Experience working with Client Managers and Key Account teams.
Who are LRQA?
LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.
Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.
What We Offer:
Join a integral team where your expertise
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