EQUANS Chile (EQCL) is looking for a SENIOR ZSCALER SECURITY ENGINEER (L3) to become a key technical expert within our global Network & Security team. If you have deep expertise in Zscaler Security Service Edge (SSE) technologies and are passionate about cybersecurity, cloud networking, automation, and service excellence, this is an exciting opportunity to make a integral impact.

About The Role

As a Level 3 Security Engineer, you will be responsible for the design, operation, optimization, and continuous improvement of our global Security Service Edge platform, currently based on Zscaler. You will act as the highest technical escalation level for Zscaler-related services while supporting strategic transformation projects and mentoring Level 2 engineers.

You will work within a global environment supporting users across Europe, LATAM, NORAM, and ANZ regions and contribute to the evolution of a modern, cloud-first network security architecture.

What You Will Do

Zscaler & Security Expertise
- Serve as the primary technical expert for the global Zscaler environment.
- Design, implement,



and optimize Zscaler solutions including:
- ZIA (Zscaler Internet Access)
- ZPA (Zscaler Private Access)
- Secure Web Gateway (SWG)
- Zero Trust Network Access (ZTNA)
- Firewall-as-a-Service (FWaaS)
- Lead troubleshooting and root cause analysis for complex security and connectivity incidents.
- Drive secure access transformation initiatives and cloud security projects.

Operations & Service Excellence
- Provide Level 3 support for critical incidents and major escalations.
- Ensure service delivery aligned with ITIL best practices and global governance standards.
- Maintain and improve technical documentation, procedures, and operational standards.
- Collaborate with global teams to improve performance, security, and service reliability.
- Contribute to automation initiatives and continuous improvement programs.

Leadership & Knowledge Sharing
- Mentor and coach Level 2 engineers.
- Le

📌 SENIOR ZSCALER SECURITY ENGINEER (Providencia)
🏢 Equans
📍 Providencia