Description
Job title: Associate Manager
FLSA status: Non-Exempt
Department: Operations
Reports to: Store Manager
Position summary:
The Associate Manager is a developmental position. Candidates must demonstrate a commitment to personal development and to individual store and overall company success. This position is designed for aspiring leaders who are eager to develop their management skills and grow within our organization. As an Associate Manager, you will undergo a comprehensive training program to gain hands‑on experience in various aspects of our store operations.
General Purpose:
The Associate Manager is responsible for supporting the Store Manager in the daily operation of the store, learning all store management responsibilities and role modeling excellence in customer service. To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.




Role Qualifications
- Desire to become a Store Manager
- Ability to manage a store within 6‑12 months
- Must be at least 21 years of age
- Must have at least a High School diploma or equivalent
- Reliable transportation
- Must be able to travel daily between all Family Express locations or other non‑Family Express locations when necessary.

Position Responsibilities:
- Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
- Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
- Effectively operates and maintains all approved store equipment
- Ensures minimum image standards are met at all times
- Assists store manager with recruiting and interviewing qualified applicants
- Assist

📌 Associate Manager (Valparaíso)
🏢 Family Express
📍 Valparaíso