Who We Are

Zubale is a technology company that empowers retailers to win in eCommerce. We serve a wide range of clients — from supermarkets, specialty stores, and pharmacies to department stores and fashion brands — across Mexico, Brazil, Chile, Costa Rica, Peru, Colombia and now Argentina. How do we do it? Through two key products:

- Flexifleet: A freelance marketplace to perform picking, packing, and delivery tasks for retailers and aggregators.
- Consumer Connect: AI-powered conversational commerce via WhatsApp to drive sales and enhance customer experience.

We are passionate about helping brands, aggregators, and retailers optimize their eCommerce operations, reduce costs, and increase profitability. Backed by over $70 million in venture capital, we have maintained steady growth over the past six years and completed more than 100 million orders through our platform. Today, we serve over 100 clients and connect thousands of freelancers within our network. And this is just the beginning. We are building a profitable and scalable ecosystem, with the vision of becoming the number one partner for retailers’ eCommerce growth.

Who you are

We're looking for an exceptional builder to join our team in Chile. This is not a traditional Growth role, Product role, or Operations role. We're searching for someone who can combine all three.

A unique profile capable of owning User Acquisition performance end-to-end while leveraging AI, automation, product thinking, and data to transform how we attract, convert, onboard, and retain gig workers at scale.

As a Product Engineer - Growth, you will be responsible for one of the most critical challenges in our marketplace: ensuring we continuously build a high-quality, scalable,



and efficient supply of active workers.

What you'll own

User Acquisition Strategy and Execution

- Own acquisition performance for Chile.
- Lead user acquisition team.
- Define and execute the country's acquisition strategy across all channels.
- Manage acquisition budgets and optimize ROI.
- Continuously test, measure, and scale the most effective growth levers.
- Drive improvements throughout the entire funnel, from lead generation to activation.
- Test and develop new local acquisition channels.

Onboarding and Early Life Cycle Experience

- Partner closely with our General Onboarding Lead.
- Partner closely with our local operations team.
- Adapt and execute onboarding initiatives locally.
- Ensure onboarding experiences maximize conversion and activation rates.
- Use data and experimentation to continuously improve the onboarding journey.

AI & Automation

- Lead the automation strategy for the entire User Acquisition funnel.
- Identify opportunities to eliminate manual processes and scale operations through AI and automation.
- Design and implement solutions that improve conversion, activation, regularization, and retention of workers.
- Work closely with Product, Engineering, Operations, and Data teams to build scalable systems.

Marketplace Operations

- Own key acquisition and activation KPIs.




- Monitor marketplace health and workforce capacity.
- React quickly to changes in supply-demand dynamics.
- Translate operational challenges into product and automation opportunities.

What we're looking for

- You have owned business results related to LTV, CAC, and funnel.
- Experience working with AI tools, automation platforms, SQL, Python, no-code/low-code tools, or similar technologies. Proven ability to create POCs or MVP is highly desirable (using Claude Code, Codex, Antigravity, AI Studio, Cursor, etc…)
- Experience in Growth, Product, Marketplace Operations, Performance Marketing, or related fields.
- Proven ability to build processes, systems, or automations from scratch.
- Comfortable moving between strategy and execution.
- Strong analytical and data-driven mindset.
- Someone located in Santiago, Chile
- Team player
- Ability to manage budgets and optimize performance.
- Strong ownership mentality and bias for action.
- Thrives in fast-paced, high-growth environments.

Why this role is unique You'll have the opportunity to redefine how workforce acquisition operates in one of the largest gig marketplaces in Latin America.

You'll own outcomes, build systems, leverage AI, and directly influence the growth trajectory of the business.

If you enjoy solving complex operational problems through technology, automation, experimentation, and data, we'd love to talk to you.

What We Offer

- External contractor role.
- 20 days off per year.
- Opportunity to build impactful software in an AI-first culture with high engineering standards.
- Be part of our journey toward becoming an Elite Engineering Organization.

📌 Product Engineer - Growth & Acquisition (Santiago)
🏢 Zubale
📍 Santiago