Tupambiru Solutions is looking for an experienced Operations Director to take ownership of day-to-day operations, strengthen processes, develop high-performing teams, and help the company scale efficiently.

This is an opportunity for a practical, strategic leader who enjoys turning business goals into clear processes, measurable results, and consistent execution.

Location: Chile

Employment Type: Full-time

Schedule: Monday to Friday, with flexibility based on business needs

Work Arrangement: To be confirmed during the hiring process

Salary: Competitive salary based on experience and qualifications

Benefits: To be confirmed with the successful candidate

What You'll Do

- Lead and oversee daily business operations.
- Develop and improve operational processes and workflows.
- Set KPIs and monitor operational performance.
- Identify inefficiencies and implement practical improvements.
- Manage, coach, and develop operations teams.
- Coordinate cross-functional work across departments.
- Build systems that improve productivity, quality, and accountability.
- Manage operational budgets, resources, and priorities.
- Establish and maintain standard operating procedures.
- Monitor service quality, timelines, costs, and performance.
- Identify operational risks and develop solutions.
- Support strategic planning and business growth initiatives.
- Prepare operational reports and communicate results to leadership.
- Drive continuous improvement and operational excellence.

Skills
- Operations management
- Leadership and team management
- Strategic planning
- Process improvement
- KPI and performance management
- Project management
- Budget management




- Problem-solving
- Business operations
- Data analysis and reporting
- Process optimization
- Cross-functional collaboration
- Decision-making
- Change management
- Operational planning
- Microsoft Excel or Google Sheets
- CRM and business management systems

What We're Looking For
- Experience in operations, management, business administration, or a related field.
- Demonstrated experience leading teams and managing business operations.
- Strong organizational and prioritization skills.
- Ability to translate business objectives into practical action plans.
- Comfortable working with KPIs, budgets, reports, and operational data.
- Strong communication and stakeholder-management skills.
- A proactive, solutions-focused approach.
- Ability to work independently while collaborating effectively with leadership and other teams.

A degree in business, operations, management, engineering, or a related discipline is welcome. Equivalent professional experience may also be considered.

Why Work With Us

- Take ownership of a key leadership function.
- Have a direct impact on how the business operates and grows.
- Work closely with leadership on strategic and operational initiatives.




- Opportunity to build and improve processes rather than simply maintain them.
- Develop your leadership and business-management experience.
- Work in an environment that values initiative, accountability, and practical solutions.

About the Company Tupambiru Solutions is building its operations in Chile and is seeking people who can contribute to sustainable growth through strong execution, effective processes, and customer-focused operations.

As the Operations Director, you will play an important role in establishing scalable systems, developing people, and ensuring that the organization can execute its priorities effectively.

Salary and Benefits

Salary will be determined based on relevant experience, qualifications, and the scope of the role.

The complete benefits package, including applicable employee benefits, paid time off, and any additional company perks, will be discussed during the recruitment process.

What Success Looks Like In this role, success means creating an operation that is:

- Organized and measurable
- Efficient and scalable
- Well-coordinated across teams
- Focused on quality and customer outcomes
- Supported by clear processes and KPIs
- Capable of adapting as the business grows

Apply Now If you are an operations leader who enjoys solving problems, developing teams, improving processes, and turning strategy into execution, we would like to hear from you.

Apply now and tell us how your experience can help Tupambiru Solutions build stronger, more scalable operations in Chile.

Sueldo: $3.900.000 - $7.200.000 al mes

Lugar de trabajo: Empleo presencial

📌 Operations Director (Concepción)
🏢 Tupambiru Solutions
📍 Concepción