Select how often (in days) to receive an alert:Requisition ID: 274510Employee Referral Program – Potential Reward:$0.00We are committed to investing in our employees and helping you continue your career at Scotiabank.PurposeContributes to the overall success of the Business Banking within the Retails & Small Business team in Turksand Caicos Islands by ensuring specific individual goals, plans, initiatives are executed / delivered in support ofthe team’s business strategies and objectives. Ensures all activities conducted are in compliance with governingregulations, internal policies and procedures.The Business Banking Officer is responsible for managing, in an integrated way, the relationship between theBank and the assigned and linked Business Banking clients by deepening the portfolio, guaranteeing longlasting, stable and profitable business relationships within the framework of excellent service.AccountabilitiesChampions a customer focused culture to deepen client relationships and leverage broader Bank relationships,systems, and knowledgeComply with the financial budgets established for the Business Banking SegmentSales Management- Development and preparation of client/call strategies to market and sell to Business BankingClients:Acquire new Business Banking client relationships and expand existing ones to achieve sales and other goals that support Business BankingClients:planning and completing relationship building activities which create sales opportunitiesgenerates referral and management of referral sourcesidentifying prospects using multiple channels including asking for referrals from all available sources, developing a network of community business contacts and participating in marketing/education seminarspromoting self-service banking alternatives including Online Banking, Night Depository, ATMs, IVR and POS to Small Business customers and providing customer support with these self-service channels as neededseeking new information to understand the market in which you operate including changing trends and new opportunitiesdeveloping, presenting, and selling customized banking solutionsnegotiating compensation for financial products and services, as applicable and in accordance with Bank policyreferring customers to appropriate Scotiabank Group members as appropriate for identified Personal Banking, Commercial or other financial needsunderstanding the changing needs and preferences of the customer over the various stages of the business life cycle, helping them recognize those needs and matching appropriate solutionsPortfolio Management - You are primarily responsible for the management of an assigned Business Banking portfolio at an acceptable risk for the Bank and maintaining the Bank’s Service Standards by:developing and maintaining knowledge on customers including the nature of their business, financial position,



and business plansproviding business/financial advice which increases the Business Banking client’s ability to succeedcompleting deal negotiation to signed agreement and make seamless introduction to support functions where applicableresponding to/ redirecting requests for service, instructing and guiding support staff/customers in service use and ensuring ultimate customer satisfaction.taking steps to recover customer relationships, when requiredComply with customer maintenance visits with portfolio within an interval timeframe as specified by business lineManage assigned portfolio as acceptable risk for borrowing and non-borrowing accounts by identifying, escalating, and resolving compliance issues and material changes prospects:complete relationship/account reviews in a timely and detailed mannerauthorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established procedurespreparing and/or ensuring all documentation is properly prepared and executed, including Risk Assessment Worksheets as applicableconducting due diligence by ensuring accounts adhere to the conditions of authorization/operationidentifying and resolving deviations from the conditions of authorization / operationidentifying deteriorating and/or unsatisfactory trends affecting the portfolio, seizing opportunities to reduce risk and lossoverseeing and monitoring the requirements and the reporting/compliance obligations of the assigned portfolio, TORs and collateral breachesContribute to the Branch’s overall financial and non-financial objectives by:developing an understanding of the branch financial and non-financial goals and how to contribute to themnegotiating aggressive yet achievable financial and non-financial goalsparticipating in sales and service meetings, skill-building sessions and one-on-one coaching sessionspartner with Personal Banking Officers in the execution of the Power of One meetingsadhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity to your supervisor as soon as you become aware of itCompliance - Meet Regulatory Compliance, Anti-Money Laundering/Anti-Terrorist Financing and Bank policiesand procedures for all bank products and services by:applying the Know Your Customer (KYC) requirements including verifying and documenting Customer identity, source(s) of funds and the nature of the activity that is to be undertaken; reviewing customer transactions (for assigned accounts)



to ensure activity is appropriate for the type of business or a reasonable explanation is providedadhering to Bank and Branch Security Procedures with respect to assigned authorities and responsibilitiesdocumenting and escalating unusual occurrences or fraudulent activity to your Supervisor / Compliance Officer as soon as you become aware of it in conjunction with the Bank’s Anti-Money Laundering GuidelinesConducting due diligence and assisting in obtaining additional information from customers concerning unusual activity identified on the account monitoring reports/sourcing of funds declarations/LCTRs/Daily Significant Transaction ReportsEnsuring all customer documentation is complete and up to date, conforms to policy requirements and subsequently readily accessibleIn conjunction with the Branch Compliance Officer, assist in the preparation of Unusual Transactions ReportsProviding guidance and direction to other branch staff, regarding AML/Compliance activities and initiatives that impact the Business Banking portfolioEnsure the ongoing quality of the assigned portfolio through control and administration of the specific conditions and reporting requirements as specified in individual authorizations are adhered to by:Advising senior management of any credit weaknesses developing within individual accounts, by ongoing awareness and analysis of relevel financial, legal, political, technological and industry informationUnderstand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities anddecisions.Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’sValues, its Code of Conduct and the General Sales Principles, while ensuring the adequacy, adherence to andeffectiveness of day-to-day business controls to meet obligations with respect to operational, compliance,AML/ATF/sanctions and conduct risk.Champions a high performance environment and contributes to an inclusive work environmentEducation/ Experience/ Other Information (include only those that are specific to the role)A Bachelor’s degree in a Financial or Business Management disciplineA minimum of three (3) years’ experience in a Financial Advisory roleLocation(s): Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.#J-18808-Ljbffr

📌 Business Banking Officer (Maule)
🏢 Scotiabank
📍 Maule