External Affairs Manager

Las Condes J&J; Family of Companies

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Communications & Corporate/External Affairs

Job Sub Function

Government Affairs & Policy

Job Category

Professional

All Job Posting Locations

Las Condes, Santiago,, Region Metropolitana de Santiago, Chile

Job Description

About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at are searching for the best talent for External Affairs Manager & Patients Advocacy Groups to be in Chile. Reporting to the External Affairs Director for J&J; Latin America South, the External Affairs & Patient Advocacy Groups Manager J&J; Chile will be responsible for designing, coordinating and executing the External Affairs and Patient Advocacy strategy for Chile, helping to anticipate, interpret and influence the public policy, regulatory, institutional and innovation access environment in healthcare. The role will strengthen J&J;'s corporate reputation, build trusted relationships with key stakeholders across the healthcare ecosystem and promote initiatives that ethically, transparently and non-promotionally integrate the patient voice into relevant discussions for the Chilean healthcare system. The candidate should combine strategic vision, influencing skills, knowledge of the Chilean political and healthcare environment, stakeholder management experience and a solid understanding of the compliance frameworks applicable to interactions with government officials, patient associations, industry chambers, scientific societies, civil society organizations and other external stakeholders. All activities must be conducted in compliance with local legislation, industry standards, J&J; internal policies, the principles of Our Credo and applicable standards of integrity, transparency and independence.

Purpose

The role aims to position J&J; as a trusted and constructive partner in the Chilean healthcare ecosystem, supporting public policy priorities, sustainable access to innovation, institutional strengthening and responsible collaboration with Patient Advocacy Groups (PAGs). The role will also consolidate an institutional PAGs strategy that can also integrates the priorities defined by the MAF related to specific therapeutic areas, promoting educational, scientific, awareness, prevention, early detection, health literacy, system navigation and capacity-building initiatives, while always preserving the autonomy and editorial, institutional and financial independence of patient organizations.

- Develop and execute integrated External Affairs plans for Chile that anticipate regulatory, legislative, policy and access trends, aligned with J&J; Innovative Medicine priorities and in coordination with Market Access, Medical Affairs, Communications, Regulatory Affairs, Legal, Healthcare Compliance, Commercial and regional teams.

You will be responsible for

- Map key trends in the Chilean healthcare environment,



identify risks and opportunities for the company, and translate them into analysis, recommendations and action plans for internal teams and regional leadership.
- Support Country Lead in their engagement with industry trade associations and other relevant organizations, providing external insights, strategic recommendations and input to advance institutional priorities and strengthen J&J;'s positioning.
- Design and execute the annual institutional Patient Advocacy strategy for Chile, acting as the internal focal point for PAGs interactions by aligning External Affairs and Medical Affairs priorities, integrating therapeutic area needs and budgets, mapping and prioritizing relevant PAGs, coordinating governance processes, and ensuring all engagements remain non-promotional and properly aligned.
- Build and maintain trusted, long-term and mutually beneficial relationships with authorities, legislators, industry associations, scientific societies, think tanks, civil society organizations, patient associations, caregivers, patient networks and relevant coalitions in Chile.
- Represent J&J; in forums, chambers, sector working groups, public events, seminars and external initiatives related to health policy, access to innovation and patients, within the frameworks approved by External Affairs, Legal and Healthcare Compliance.
- Operationalize collaboration opportunities with PAGs prioritized through the institutional strategy and through Medical Affairs plans for each therapeutic area, including education, awareness, prevention, early detection, health literacy, system navigation, generation of evidence on patient experience and organizational capacity building.

Qualifications / Requirements

- University degree required; postgraduate studies in public policy, public health, international relations, law, communications, business administration or related fields will be highly valued.
- Professionals with 5-6 years of experience and at least 3 years of them with experience in External Affairs, Government Affairs, Public Affairs, Patient Advocacy, public policy or related areas, ideally in healthcare, the pharmaceutical industry, medical devices, biotechnology or organizations within the healthcare ecosystem.
- Solid knowledge of the Chilean healthcare system, public policy-making processes, legislative and regulatory dynamics, access mechanisms, health technology assessment and key sector stakeholders.
- Demonstrated experience in institutional engagement with authorities, industry associations, civil society organizations, patient associations, opinion leaders and stakeholders across the Chilean healthcare ecosystem.
- Ability to develop high-quality executive materials, institutional positions, briefings, talking points and presentations in Spanish and English, adapted to internal and external audiences.
- Fluent written and spoken English.
- Strategic thinking, political acumen and ability to anticipate risks, connect external trends with business priorities and propose actionable solutions.
- Strong executive presence and ability to quickly build credibility with internal leaders, authorities, associations, patient organizations and other external stakeholders.
- Excellent interpersonal, influencing, negotiation, active listening and relationship-building skills, grounded in trust, transparency and collaboration.
- Ability to operate in matrixed environments, collaborate cross-functionally and align priorities with local, regional and global teams.
- Demonstrated commitment to ethical practices, regulatory compliance, integrity, transparency, third-party independence and decision-making aligned with the J&J; Credo.

Preferred Skills





Advocacy Communications, Budget Management, Corporate Communications Strategy, Corporate Management, Government Relations, Negotiation, Process Improvements, Public Affairs, Regulatory Development, Relationship Building, Representing, Stakeholder Engagement, Technical Credibility

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of general commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you will do

SAP Chile Next Gen roles are a global-minded, strategic positions that provides recent university graduates with opportunities to find purpose in their careers. This is the foundation for a career built on connection, creativity, and impact.

What You'll Bring

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

Education and Experience

- Must be a recent University graduate of Bachelor's degree
- Preferably a graduate of Business Administration and/or related studies
- 0-2 years of professional experience (not including internships)

Requirements and Competencies

- English: Fluent (able to fluently understand and communicate verbally)
- Microsoft Excel Knowledge (including macros)
- Excellent communication skills and ability to network within a client´s organization
- Strong in teamwork and ability to learn and adapt quickly
- Clear interest to develop a sales career when graduating
- Energetic and goal oriented
- Time management to arrange a weekly and monthly time schedule
- AI Skills:
- Ability to apply generative AI tools (Claude, GPT) to streamline, automate, and scale operational tasks
- Understand machine learning, generative AI, data ethics, and AI-driven decision-making.
- Ability to integrate AI tools into daily workflows, craft strategic prompts to drive innovation, and apply best practices to ensure ethical and effective outcomes.
- Ability in the use of AI coding assistants as everyday development tools - and develop the judgment to know when to trust, verify, and override their output
- Ability in using AI-driven automation solutions to improve the efficiency and effectiveness of the processes
- Staying curious - track emerging developments in AI tooling, foundation models, and enterprise software

Where You Belong

Be part of SAP Next Gen, a global community for students, recent graduates, universities, schools and educational partners, who are passionate about innovation and technology.

LifeAtSAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP

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