Hi there! We are South and our client is looking for a JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management)! Note To Applicants

- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
- Interview Policy: The use of artificial intelligence (AI) tools during interviews are strictly prohibited.
- Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their LinkedIn profile. ?

About The Role Our client is a leading US-based firm providing end-to-end support for business owners and entrepreneurs through entity formation, tax strategy, business credit development, and asset protection. In this dedicated engagement, you will manage multi-platform community engagement and represent company leadership across online business communities. You won't be creating graphic content or managing paid ad campaigns; instead, you will focus on daily community interaction, CRM tracking, client engagement, and cross-departmental coordination between Sales, Marketing, and Executive Leadership.

Core Responsibilities

- Daily Community Monitoring & Engagement: Check and interact daily across Skool, Facebook groups, Discord, and internal client portals—replying to comments and direct messages authentically in the voice and tone of company leadership.
- Client Record Lookup & Lead Tagging: Cross-reference every interacting user against Salesforce (CRM) to distinguish existing clients from warm leads and log interaction notes accurately.
- Cross-Departmental Handoffs:



Route warm sales leads to Sales Team Leads and escalate urgent client inquiries or blockers via Slack immediately.
- Group & Network Growth: Join new relevant Facebook and Skool groups on behalf of leadership and track potential networking contacts and proposals.
- Competitive Monitoring & Documentation: Flag mentions of competitor programs, maintain clear tracking notes in Google Sheets, and ensure seamless daily handoff records.

Key Qualifications & Skills

- Prior Experience: Proven track record as a Social Media Contractor, Community Manager, or Client Engagement Specialist.
- English Fluency: Advanced/Fluent written and spoken English communication skills (C1/C2) with the ability to adapt to an executive, professional, and approachable tone.
- CRM Experience: Basic hands-on experience using Salesforce (or a similar CRM) to search, verify, and tag contact records.
- Platform Proficiency: High comfort level navigating Facebook Groups, Discord, Slack, and community platforms like Skool.
- Attention to Detail: High level of organization, reliability, and discipline to manage a daily checklist across 5+ platforms without skipping steps.
- Trustworthiness & Discretion: High degree of professional discretion to represent executive leadership online and handle real client interactions.

Nice to Have

- Familiarity with real estate investing, e-commerce, or business formation/tax concepts.
- Experience utilizing Google Sheets for task tracking and daily handoff notes.

Core Overlap & Availability

- Shifted Dedicated Engagement aligned with MT (Weekend Availability): Dedicated engagement featuring non-traditional availability centered on weekend coverage (Saturday & Sunday) plus 3 weekdays (with 2 planned non-working days during the week, e.g., Monday & Tuesday). You agree to be available during these agreed days to collaborate with the client’s team.

Service Fee & Location

- Monthly Service Fee: Monthly fee paid in USD (contractor agreement). The monthly fee is the entire consideration for this engagement.
- Location: 100% Remote engagement for talent located within Latin America.

If this engagement sounds like a great fit, submit your profile to get started!

📌 Junior Social Media Virtual Assistant (Antofagasta)
🏢 Ottomatik.io
📍 Antofagasta