Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- 1 year to 3 year related experience and/or training; or equivalent combination of education and experience




- Understanding of ocean documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, Copilot is a plus)
- Hazardous Materials certification (preferred)
- Fluent in English (verbal communication skills is a plus)

Reporting Structure

Ocean Export Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits:

- Health Plan: Medical
- Employee Stock Purchase Plan evaluation after 1 year of employment
- Training and Personnel Development Program
- Growth opportunities within the company

#J-18808-Ljbffr

📌 Ocean Export Customer Service (Las Condes)
🏢 Expeditors
📍 Las Condes