Are you a great communicator who also loves staying organized? Dimov Tax is hiring for two roles: General Administrative Support and Tax Administrative Support to be the first voice our clients hear. So we're looking for someone who is equally comfortable on a call as they are managing records and scheduling.

The General Administrator will provide day-to-day administrative support to ensure the smooth operation of a remote accounting practice. What you'll be doing:

- Manage clients in a professional and friendly manner
- Listen to client needs and route or resolve inquiries efficiently
- Enter and update client information in our CRM system
- Schedule and coordinate appointments for team members
- Maintain organized digital and physical client files and records
- Navigate multiple systems simultaneously
- Support the team with general correspondence and administrative tasks

Admin & Technical Skills:
- Typing speed of 40+ WPM with strong accuracy
- Experience with CRM platforms (Salesforce, HubSpot, Zoho, or similar)
- Proficient in Microsoft Office or Google Workspace (Excel, Word, Docs, Sheets)
- Comfortable with scheduling tools like Outlook or Google Calendar
- Able to multitask across systems while maintaining a natural phone conversation
- Phone & Communication Skills

Organizational Skills

- Strong attention to detail in data entry and message-taking
- Good time management — you handle calls and admin tasks without missing a beat
- Resourceful — you find answers rather than just saying "I don't know"
- Dependable follow-through on every commitment made to a client

Nice to have

- Experience in a tax, accounting, or financial services setting
- Familiarity with tax terminology or client intake processes
- Experience with a multi-line phone system

The Tax Administrative Support will provide day-to-day administrative support to ensure the smooth operation of a remote accounting practice. What you'll be doing:

- Answer and manage inbound client calls in a professional and friendly manner




- Listen to client needs and route or resolve inquiries efficiently
- Take accurate messages and follow through on call-backs — every time
- Enter and update client information in our CRM system
- Schedule and coordinate appointments for team members
- Maintain organized digital and physical client files and records
- Navigate multiple systems simultaneously while on a live call
- Support the team with general correspondence and administrative tasks

What we're looking for

- Phone & Communication Skills
- Clear, professional speaking voice with strong grammar and tone
- Active listener — you understand the issue before you respond
- Calm and empathetic with frustrated or confused callers
- Able to guide a conversation to resolution without rushing the client

Admin & Technical Skills:
- Typing speed of 40+ WPM with strong accuracy
- Experience with Dialpad- Monday
- Experience with CRM platforms (Salesforce, HubSpot, Zoho, or similar)
- Proficient in Microsoft Office or Google Workspace (Excel, Word, Docs, Sheets)
- Comfortable with scheduling tools like Outlook or Google Calendar
- Able to multitask across systems while maintaining a natural phone conversation Organizational

Skills

- Strong attention to detail in data entry and message-taking
- Good time management — you handle calls and admin tasks without missing a beat
- Resourceful — you find answers rather than just saying "I don't know"
- Dependable follow-through on every commitment made to a client

Nice to have

- Experience in a tax, accounting, or financial services setting
- Familiarity with tax terminology or client intake processes
- Experience with a multi-line phone system
- US company experience

Why join DimovTax

- Friendly and professional team environment
- Stable, consistent schedule
- Room to grow within an established and reputable tax firm
- Work Location: Remote position
- Job Type: Full-time

Work Experience

- Customer Service: 2 años (mandatory)
- Previous remote work experience

Language

- C1 or C2 English (mandatory)

📌 General Administrative Support / Tax Administrative Support (Chile)
🏢 George Dimov
📍 Chile