Service Account Manager Support

Job Description

Services Account Manager Support:

Support the growth and retention of Philips Services business by managing customer relationships, coordinating contract and renewal activities, and ensuring accurate sales pipeline and forecasting processes.

Your role:
- Build and maintain strong relationships with existing customers and partners, helping drive customer satisfaction, retention, and long-term business growth across the Services portfolio.
- Support the execution of sales plans focused on Multivendor Agreements, Warranty Conversions, Contract Renewals, upgrades, and win-back opportunities while ensuring accurate opportunity management in CRM.
- Collaborate with account managers, sales teams, and cross-functional stakeholders to support business objectives and customer needs.
- Analyze large volumes of partner and commercial data, provide market and competitive insights, and contribute to accurate forecasting and sales planning through effective lead and opportunity management.




- Ensure operational excellence by maintaining data quality, following Philips processes and quality standards, and continuously developing commercial and professional skills within the Services organization.

You're the right fit if:
- You have a High School Diploma, Vocational Education, or a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
- You have a minimum of 2 years of experience in Customer Relationship Management, Sales, Business Development, Service Delivery Management, or a related area with Vocational Education, or no prior experience with a Bachelor's Degree.
- You have strong analytical and organizational skills, with the ability to manage large datasets, contracts, quotations, follow-ups, and customer-related activities accurately.
- You have a commercial mindset and are comfortable supporting sales activities, identifying business opportunities, and contributing to revenue growth.
- You are ab

📌 Service Account Manager Support (Región Metropolitana)
🏢 Philips Iberica
📍 Región Metropolitana