Title: Sales Operations & CRM Specialist (Salesforce Focus)

Location: Santiago, Chile (remote)

Compensation: 1300000-1400000 CLP per month net

Role Summary

We are seeking a bilingual (English–Spanish) Sales Operations & CRM Analyst with strong analytical, communication, and Salesforce skills to help optimize our commercial performance. This role bridges sales data analytics, Salesforce administration, and CRM workflow design to improve revenue-driving processes across Sales, Customer Success, and Support.

Key Responsibilities

- Analyze sales performance data to identify growth opportunities and risks
- Build and maintain dashboards and reports (Salesforce, Tableau, Power BI, Excel)
- Support accurate sales forecasting and pipeline visibility for leadership
- Manage Salesforce platform: configurations, integrations, data hygiene
- Design scalable CRM processes that align with sales and customer success needs
- Provide user support, training, and enablement on Salesforce and related tools
- Stay current on Salesforce releases and industry best practices

Education & Experience

- Bachelor’s degree in Business, Engineering, IT, or related field
- 2+ years of experience in Salesforce administration and/or Sales Operations
- Salesforce certification strongly preferred





Technical Skills

- Proficient with Salesforce workflows, data models, reporting, and dashboards
- Familiarity with API integrations and third-party Salesforce tools
- Strong Excel + BI tool experience (Power BI, Tableau)

Soft Skills

- At minimum B2 English, with strong preference for C1 or C2
- Strong problem-solving and analytical thinking
- Ability to present findings clearly to U.S. executives
- Self-motivated, proactive, and comfortable in a fast-paced environment

Job Types: Full-time, Contract Pay: $1,300,000 - $1,400,000 per month

Application Question(s)

- What is your level of English proficiency?
- Please confirm your submitted resume is in English.
- In a few sentences, please state (in English) why you are a good fit for this role.

Experience:
- Salesforce administration: 2 years (Required)
- Advanced Excel: 2 years (Required)
- Power PI or Tableau: 2 years (Required)
- sales operations: 2 years (Required)

Language:
- English at a minimum high B2 level (Required)

License/Certification:
- Salesforce certification (Preferred)

Location:
- Santiago de Chile, Región Metropolitana (Required)

Work Location: Remote

📌 Sales Operations & CRM Analyst (Salesforce Focus) (English-Spanish)
🏢 Safebox Ventures
📍 Santiago