Agile Delivery Lead (Scrum Master / Release Train Engineer)

Position Purpose

As an Agile Delivery Lead, you will enable effective software delivery across multiple Agile teams supporting the Genius Enterprise POS platform. You will serve as a servant leader, delivery facilitator, and agile coach responsible for improving delivery predictability, organizational agility, transparency, alignment, and execution effectiveness across Product and Engineering.

Depending on business needs, you may directly support one or more Agile teams as a Scrum Master while also facilitating planning, dependency management, delivery governance, risk management, and continuous improvement activities across a broader portfolio of teams.

Responsibilities

• Facilitate coordination across multiple Agile teams, product pods, and delivery stakeholders.

• Identify, communicate, and help resolve delivery risks, dependencies, and impediments.

• Drive transparency through delivery metrics, health reporting, and executive-ready status communication.





• Support planning activities and help align team execution with evolving business priorities.

• Partner with Product, Engineering, Architecture, and Delivery stakeholders to improve execution effectiveness and organizational alignment.

• Coach teams in Agile, Lean, Scrum, and Kanban practices.

• Promote continuous improvement through retrospectives, metrics analysis, and delivery coaching.

• Help teams establish sustainable delivery practices appropriate to their level of Agile maturity.

• Serve as Scrum Master for one or more Agile teams as needed.

• Facilitate Agile ceremonies including planning, refinement, retrospectives, and daily coordination activities.

• Partner with Product Owners and Engineering Leads to improve backlog readiness, delivery predictability, and customer outcomes.

Skills

• Strong understanding of Agile delivery principles and practices.

• Ability to facilitate productive discussions across technical, business, a

📌 Agile Delivery Lead (Santiago)
🏢 Global Payments
📍 Santiago