About The Role

In this role, you will own the reliability, evolution, and automation of cloud networking foundations supporting internal services and engineering productivity for a fast-growing US-based cloud data platform company. You will provide senior technical ownership for cloud networking and site reliability, making connectivity predictable, observable, recoverable, secure, and easier to operate.

Responsibilities

Define cloud networking standards across cloud providers, covering routing, segmentation, firewalls, NAT, DNS, ingress, egress, and private connectivity

Own the technical direction of VPN and private-access connectivity, improving the reliability and operability of critical network services

Collaborate with Cloud Platform, DevPlat, Systems Engineering, IT, and InfoSec teams on connectivity architecture and technical decisions

Establish SLOs for critical network services and implement actionable monitoring and alerting using Grafana, Mimir, Loki, Pingdom, and PagerDuty

Lead diagnosis and mitigation of significant connectivity incidents,



driving permanent remediation and maintaining runbooks, failure-mode documentation, and escalation paths

Develop infrastructure automation using Terraform or OpenTofu, Terragrunt, Python, and Go, with safe validation, deployment, and rollback practices

Guide VPN, bastion, DNS, device-trust, IPAM, and cloud-to-data-center connectivity patterns, including technologies such as Tailscale, Headscale, and NetBox

Mentor engineers and distribute operational knowledge through standards, architecture decisions, and operational practices that strengthen coverage across time zones

Requirements

Significant experience with designing and operating production cloud networks across both GCP and AWS

Deep practical knowledge of routing, segmentation, firewalls, DNS, VPNs, bastion access, private connectivity, and cloud-network troubleshooting

Strong SRE experience with SLOs, observability, incident response, post-incident

📌 Senior Cloud Networking SRE (Chile)
🏢 SoftServe
📍 Chile