Agile Delivery Lead (Atlassian Platform Administrator / RTE)

Position Purpose

As an Agile Delivery Lead (RTE / Atlassian Platform Administrator), you will enable effective software delivery across multiple Agile teams supporting the Genius POS platform. This role will initially focus on Atlassian platform administration, with primary emphasis on Jira configuration, governance, optimization, workflow automation, and support for delivery standardization. Over time, based on organizational need and the individual’s strengths, the role may evolve toward a broader Agile Delivery Lead / Release Train Engineer position or continue as a dedicated Atlassian Platform Administrator supporting Genius POS delivery operations.

The idóneo candidate will bring strong hands-on Jira and Atlassian administration experience, along with practical exposure to Agile software delivery. Depending on organizational needs, the role may support Agile teams through facilitation, planning, risk coordination, and delivery improvement activities, with the potential to grow into broader Scrum Master,



Agile Delivery Lead, or Release Train Engineer responsibilities over time.

Responsibilities

• Administer and optimize the Atlassian platform, primarily Jira, with support for Confluence, Jira Product Discovery, and approved Marketplace apps.

• Design, configure, and maintain Jira workflows, issue types, fields, screens, schemes, permissions, automations, dashboards, filters, and reports to support scalable Agile delivery.

• Partner with delivery, engineering, product, and leadership stakeholders to standardize Jira usage while balancing team-level flexibility and enterprise governance needs.

• Serve as an escalation point for complex Atlassian platform issues, user support, access questions, configuration defects, and reporting/data integrity concerns.

• Create and maintain Atlassian platform documentation, standards, training materials, and adoption guidance for administrators, power users, an

📌 Agile Delivery Lead (Santiago)
🏢 Global Payments
📍 Santiago