NetTech International (NTI) is seeking an IT Help Desk Manager to own the day-to-day performance of the service desk and lead a team of professionals. You will coordinate incident response, manage ticket flow, coach staff, and ensure excellent client experience through data-driven improvements.
The role emphasizes leadership, accountability, and consistent operating discipline in ConnectWise, with collaboration across IT leadership and vendors.
📌 Hybrid IT Help Desk Manager (Santiago)
🏢 hrfh
📍 Santiago