At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
Solutions Engineer (Support) at BairesDev
As a Solutions Engineer (Support), you will provide high-level technical assistance to customers, focusing on the successful integration and operation of our services. You will act as a vital link between client needs and our internal engineering capabilities, ensuring that technical obstacles are resolved efficiently and partner onboarding is seamless.
What You'll Do
• Diagnose and resolve complex issues related to REST API integrations and technical workflows.
• Analyze source code and database records to identify root causes of reported incidents.
• Guide partners through the technical onboarding process, ensuring best practices are followed during implementation.
• Facilitate technical communication between external stakeholders and internal development teams to streamline product improvements.
• Develop technical documentation and troubleshooting guides to enhance self-service support capabilities.
• Monitor system health and customer feedback to proactively address potential integration friction points.
What We Are Looking For
• 5+ years of experience in Software Engineering, Technical Support, or Solutions Engineering.
• Proven expertise in troubleshooting REST APIs and providing technical integration support.
• Advanced proficiency in reading source code and writing complex SQL queries.
• Strong hands-on experience in customer-facing technical roles and
📌 Solutions Engineer (Chile)
🏢 BairesDev
📍 Chile
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.