Family Case Manager (Chile)

Family Case Manager (Chile)

02 oct
|
Rockstar
|
Chile

02 oct

Rockstar

Chile

Rockstar is recruiting for a mission-driven end-of-life care company reimagining a $23B industry. The company proved its model in Los Angeles, becoming the largest cremation provider in the area in under a year, and is now scaling across the U.S. and hiring globally. Their team works remotely across continents and time zones, united by high standards, deep empathy, and a commitment to meaningful work.

Location: Remote; Chile; Colombia; Dominican Republic; Ecuador; El Salvador; Mexico
Employment Type: Full time
Department: Service Team
Compensation: $7 – $14 per hour

The company has taken a disciplined approach to compensation from day one. It's the only way to keep things consistent, fair, and strategic — so both the team and company can grow in a healthy way. They set ranges using benchmarking data (including Pave.com, the best source for early-stage companies since it pulls directly from HR systems).
Offers are based on three factors:
• Performance potential: how the candidate performed in interviews and how closely their experience matches the role
• Seniority:



the depth of relevant experience
• Location: cost of living differences

OverviewThe company is reimagining end-of-life care — a $23B industry untouched by modern software or service thinking. In under a year, they became the largest cremation provider in Los Angeles, with 80+ NPS and hundreds of families served monthly. Now they are scaling across the U.S. and hiring globally.
They believe great people live everywhere. The team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.

About the RoleThe company is hiring a Family Case Manager to compassionately guide families through the full service lifecycle — from contract signature to the safe return of their loved one's ashes.
In this highly accountable role, the manager will take extreme ownership of a high-volume book of around 100 concurrent cases. As the primary point o

📌 Family Case Manager (Chile)
🏢 Rockstar
📍 Chile

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