Career Area:
Finance
Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a integral team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to Cat® customers and dealers for machines, engines, Solar® gas turbines, genuine Cat parts, and services. Headquartered in Nashville, Tennessee,



Cat Financial serves customers worldwide through offices and subsidiaries located across North and South America, Asia, Australia, Europe, and Africa. Visit cat.com to learn more about Cat Financial.
We are making sustainable progress possible every day. From our dedicated leadership team to our innovative partners and employees, we are continuously working to find better ways to serve our Cat dealers, customers, and employees.

What you will do:
Provides first line of support, coordination of services, problem resolution and/or recommendations on selected products and services.
Responsibilities
• Addressing and resolving customer issues and inquiries. Ensuring all customer communication is clearly documented.
• Identifying issues and determining appropriate course of action for effective resolution.
• Processing results from analysis of data.
• Execution of customer service standard processes. Maintaining customer accounts and relationships.
• Analyze customer service processes and

📌 Senior Customer Services Representative (Quinta Normal)
🏢 Caterpillar
📍 Quinta Normal