Company: LRQA

Role Purpose

Act as the primary point of contact for client-related administrative matters, supporting client relationships through effective communication, administration, maintenance of service standards, and collaboration with Client Managers and Key Account teams.

Key Responsibilities
- Serve as the primary point of contact for client-related issues, primarily administrative matters.
- Respond to client queries while liaising at all levels within LRQA worldwide and within clients’ business operations.
- Support the administration and maintenance of service standards.
- Accurately prepare and maintain customer information in online databases.
- Meet with clients as required to maintain customer satisfaction.
- Work with Client Managers and Key Account teams as appropriate.

What You'll Bring
- Experience serving as a point of contact for client-related issues.
- Ability to respond to client queries and liaise at all levels within LRQA and client organizations.
- Experience supporting the administration and maintenance of service standards.




- Ability to accurately prepare and maintain customer information in online databases.
- Experience meeting with clients to maintain customer satisfaction.
- Experience working with Client Managers and Key Account teams.

Who are LRQA?

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

What We Offer

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, versátil working

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