Are you a proactive problem solver passionate about empowering teams through modern technology? Syed Kazim is expanding operations in Santiago, Chile, and we are looking for a collaborative IT Support Specialist to keep our systems running smoothly. In this role, you will be the backbone of our digital infrastructure—helping end-users, managing local and cloud technology, and ensuring secure day-to-day operations.

We offer a supportive, flexible, and growth-oriented work environment where your technical expertise directly impacts company success.

Why Work With Us

- Schedule Flexibility: Standard Monday through Friday business hours with predictable schedules, flexible arrival windows, and no weekend shifts.
- Growth & Learning: Hands-on experience across cloud systems, networking, and hardware support with funded technical certification opportunities.
- Compensation & Benefits: Attractive base salary, performance-based annual bonuses, health coverage support, and professional equipment allowances.
- Modern Workplace Culture: Collaborative, friendly team atmosphere in central Santiago with adaptable hybrid working options.

Key Responsibilities
- User Support: Act as the primary technical point of contact to resolve hardware, software, and system requests efficiently.
- System & Hardware Maintenance: Configure, deploy, update, and maintain laptops, desktops, mobile devices, and peripherals.
- Network & Account Management: Support user onboarding/offboarding, manage access permissions in Microsoft 365 or Google Workspace, and monitor network health.
- Troubleshooting & Documentation: Diagnose system glitches, log technical tickets,



and maintain clear internal documentation for routine IT processes.
- Cybersecurity & Backups: Perform routine security updates, verify data backup integrity, and help enforce cybersecurity best practices.

Skills & Qualifications
- Technical Education: Degree, technical diploma, or equivalent hands-on experience in Information Technology, Network Engineering, or Computer Science.
- OS & Software Proficiency: Strong troubleshooting knowledge across Windows, macOS, and Linux, alongside Microsoft 365 or Google Workspace.
- Networking Essentials: Practical understanding of local network setup (LAN/WAN, Wi-Fi, TCP/IP, VPN configuration).
- Problem-Solving & Communication: Clear, patient verbal and written communication in Spanish with the ability to explain technical details in simple terms.
- Certifications (Optional): CompTIA A+, Network+, ITIL, or Microsoft fundamentals certifications are helpful but not required.

About Syed Kazim Syed Kazim is a forward-thinking business enterprise in Chile committed to delivering efficient, technology-driven solutions across our operations. Built on values of innovation, trust, and continuous improvement, we prioritize a work environment where every employee is valued, supported, and given the resources needed to succeed.

Ready to Take the Next Step?

If you are ready to build a rewarding career in IT support within a supportive and growing team, we want to hear from you.

Apply Today: Submit your CV and a brief introduction to start your application process with Syed Kazim today.

Sueldo: $600.000 - $2.000.000 al mes

Lugar de trabajo: Empleo presencial

📌 IT Support (Concepción)
🏢 Syed Kazim
📍 Concepción