Manager, Commercial E-Commerce Operations Americas
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Own the operational engine that drives Ecommerce performance across the Americas — ensuring strong execution discipline, clear accountability, and consistent delivery against global priorities, while amplifying leverage for the Americas hub leader to focus on shaping commercial growth and strategic direction.
- Establish and manage a structured operating cadence across Americas E-Commerce teams
- Support preparation of key business reviews (MBRs, regional reviews, leadership updates)
- Track commercial performance across markets, ensuring clear visibility on KPIs, trends and risks
- Identify performance gaps and ensure appropriate follow-up actions are driven across markets
- Support documentation and communication of global commercial guidance and frameworks & playbooks




- Coordinate rollout and adoption of integral playbooks across key functional areas (performance marketing, content, CRM, data optimization, etc.)
- Monitor adherence to global commercial guardrails (budget allocation, channel mix, promotional strategy, etc.)
- Act as the primary coordination point between Americas markets and global functional teams
- Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points
- Provide program management support for key regional and global initiatives led by the Americas Hub
- Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met
- Support execution of high-priority commercial projects (e.g. marketplace commercialization, social commerce, AI commerce and more)
- Ensure clear ownership, accountability and follow-through across all initiatives
- Facilitate knowle

📌 Lider de Estrategia y Operaciones Comerciales E-commerce– Américas (Santiago)
🏢 PUMA
📍 Santiago