Job Description
• Facilitate and support teams in the effective adoption and application of Agile methodologies and practices.
• Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Work closely with Product Owners and development teams to ensure effective sprint planning and execution.
• Identify impediments, risks, and dependencies, supporting their management and resolution.
• Promote team self-management, collaboration, and continuous improvement.
• Monitor sprint progress and support the tracking of Agile metrics and performance indicators.
• Facilitate communication between technical teams, business areas, and other stakeholders.
• Support Product Owners with Product Backlog management and refinement.
• Identify opportunities to improve processes, team dynamics, and ways of working.
• Promote an Agile mindset and contribute to the adoption of best practices across the organization.
• Facilitate retrospectives and help teams define actionable continuous improvement plans.




• Support teams in conflict resolution and the removal of blockers that may impact delivery.

Requirements
• 2 to 4 years of experience as a Scrum Master or in similar Agile roles.
• Experience working with software development teams or technology projects.
• Solid understanding of Scrum and Agile methodologies.
• Experience facilitating Scrum ceremonies and Agile team dynamics.
• Experience working directly with Product Owners, Developers, QA teams, and business stakeholders.
• Ability to identify and manage impediments, risks, and dependencies.
• Knowledge of Agile metrics and team performance tracking.
• Experience with tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Strong communication, facilitation, and conflict-resolution skills.
• Ability to work effectively with multidisciplinary teams and different stakeholders.
• Results-oriented mindset with a strong focus on collaboration and continuous improvement

📌 Scrum Master (Santiago)
🏢 CONKORD
📍 Santiago