General Payments is seeking a Customer Service Associate to respond to customer inquiries by phone, email, SMS and chat, delivering timely problem resolution in line with service standards.
You'll handle basic card-related requests, updates and payments for 1-2 client accounts, using GUI screens and client systems, with escalation to more experienced teams as needed. Ongoing training covers products, policies, and compliance.
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📌 Payments Support Specialist (Card & Account) (Santiago)
🏢 Global Payments
📍 Santiago
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