Position Purpose: The Manager, Business Insights leads workforce capacity planning and staffing forecast initiatives that support operational performance and enterprise objectives. This role develops and manages staffing models using historical volume, membership forecasts, productivity, processing times, and other operational data to determine workforce needs across markets and lines of business. The Manager partners with business leaders to translate complex data into clear staffing and financial recommendations, influence workforce decisions, and help ensure teams are appropriately staffed to meet business and regulatory requirements. This individual works across Analytics, Finance, Strategy, Information Technology, and operational business areas.

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Highly Preferred Skills And Experiences





Workforce capacity planning, workforce modeling, or staffing forecast experience is highly preferred.

Advanced Excel skills are highly preferred. Experience using Power BI as a data source and SQL to connect or integrate data with Excel is highly desirable.

Strong analytical judgment and critical thinking are strongly preferred, including the ability to translate complex data into clear staffing and financial recommendations.

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Independently engage with business leaders to understand market-specific business needs, evaluate staffing and

📌 Manager, Business Insights (Valparaíso)
🏢 Centene
📍 Valparaíso