Are you passionate about technology, solving technical challenges, and empowering users? In DWDJT Solutions is seeking a reliable, tech-savvy IT Support Specialist to join our growing team in Chile. Whether you are providing hands-on desktop support, configuring hardware, or managing internal networks, this role offers competitive compensation, versátil work arrangements, and clear paths for professional certification and career growth.

Salary, Schedule & Benefits

- Salary Range: $1,200,000 – $1,700,000 CLP per month (commensurate with experience)
- Work Schedule: Full-time, 40 hours per week (Flexible hybrid/remote options available within Chile)
- Health & Wellness: Comprehensive health insurance coverage and mental wellness stipends
- Professional Growth: Paid certification support (CompTIA, Microsoft, Cisco) and an annual learning budget
- Paid Time Off: Generous paid vacation days, personal days, and paid national holidays
- Perks & Equipment: Allowance for home office setup, modern hardware, and annual performance bonuses

About the Company

In DWDJT Solutions is a dynamic technology services provider dedicated to delivering secure, scalable, and innovative IT infrastructure solutions to businesses across Chile. We pride ourselves on creating a collaborative work culture built on continuous learning, operational excellence, and mutual respect.

Why Work With Us?

- Flexibility & Autonomy: Work in an environment that prioritizes outputs over rigid micromanagement.
- Skill Development: Gain hands-on exposure to modern cloud technologies, cybersecurity practices, and enterprise systems.
- Inclusive Culture: Join a supportive, communicative team where your ideas and technical contributions are truly valued.

Key Responsibilities





- Provide Tier 1 and Tier 2 technical support for local and remote users via ticketing systems, phone, or email.
- Install, configure, and maintain desktop hardware, operating systems (Windows, macOS, Linux), and peripherals.
- Manage user accounts, access permissions, and group policies in Microsoft 365 and Active Directory.
- Troubleshoot basic network connectivity issues, including LAN/WAN, Wi-Fi, VPNs, and router configurations.
- Monitor system health, execute software updates, and ensure data backups run smoothly.
- Document technical solutions, maintain inventory records, and create user-friendly IT guides.

Most Searched & Desired Skills

- Strong hardware and software troubleshooting capabilities across Windows and macOS environments.
- Hands-on experience with Active Directory, Microsoft 365 administration, and Google Workspace.
- Working knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, Firewalls).
- Customer-service orientation with strong verbal and written communication skills in Spanish (English working proficiency is a plus).
- Familiarity with IT service desk software (such as Jira Service Management, Zendesk, or ServiceNow).

Requirements

- 1+ years of experience in an IT helpdesk, desktop support, or technical support role.
- Basic understanding of IT security practices, endpoint protection, and data privacy.
- Proactive problem-solving mindset with a willingness to learn new technologies.
- Ability to work independently and collaborate effectively within a team structure.

Ready to Apply?

If you are ready to build a rewarding career in IT support with a team that invests in your future, we would love to hear from you. Submit your resume today and take the next step with In DWDJT Solutions!

Sueldo: $600.000 - $1.500.000 al mes

Lugar de trabajo: Empleo presencial

📌 IT Support (Viña del Mar)
🏢 DWDJT Solutions
📍 Viña del Mar