About Qcify and eivis Group: Qcify builds AI-driven quality control and sorting systems for food processors. Our machines inspect and sort almonds, pistachios, walnuts and other products in real time, so our customers ship product that meets spec and throw less good product away. Qcify is part of the eivis Group, together with Insort (hyperspectral sorting) and Trivision (vision inspection).
The Role: You will be the primary point of contact for our customers in Chile and other Latin American countries. Most of your time goes to Qcify equipment, meaning installation, commissioning, preventive maintenance, troubleshooting and training. You'll also work on Insort and Trivision systems when a customer needs you.
The other half of the job is what sets it apart. Our machines are only as good as the AI models behind them, and you'll be the one standing next to the line when a model isn't getting it right. We want you to collect data, tune applications in collaboration with our team, check the results against what the plant sees, and report back to our team in order to provide the best customer experience.



You'll be working where field service meets applications.
What you'll do
• Install, commission and service Qcify equipment at customer sites, and support Insort and Trivision systems when needed
• Diagnose problems across mechanics, electronics, vision and software, and fix the root cause rather than just the symptom
• Build and fine-tune customer applications, including image collection, labeling, model validation and grading setup
• Train operators and QC staff so they trust the system and get the most out of it
• Turn what you see in the field into clear input for our product and AI teams
• Work independently. You'll plan your own visits, manage priorities and make decisions on site.

What you bring
• 3+ years of field service experience with industrial, automation or food processing equipment
• A good grasp of mechanical and electrical systems, PLCs and networking
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📌 Field Service (Santiago)
🏢 Qcify
📍 Santiago