Responsibilities

Field Technical Support & Troubleshooting
• Act as second-level technical support for the FSE Supervisor and FSE Crew within the assigned zone, engaging when a fault or incident exceeds field-level troubleshooting capability.
• Diagnose root cause of recurring or complex faults across BESS systems — batteries, PCS/inverters, BMS/EMS, HVAC and balance-of-plant equipment.
• Escalate to the OEM/equipment manufacturer when a fault exceeds local resolution capacity, and track the case through to closure.
• Support incident response and root-cause analysis jointly with the FSE Supervisor, defining and tracking corrective actions within contractual response times.

Maintenance Planning & Engineering
• Develop and maintain the preventive/predictive maintenance plan for assets in the assigned zone, incorporating OEM technical alerts, defect campaigns and field observations fed back by the FSE Supervisor and FSE Crew.
• Generate corrective action plans when recurring failure patterns or performance degradation are identified, and track their execution to closure.




• Recommend improvements to O&M; procedures and to the site Maintenance Scope based on lessons learned from field execution.
• Sequence and prioritize inspection and maintenance campaigns across the zone in coordination with the FSE Supervisor, balancing site access, equipment condition and active OEM alerts.

Availability & Performance Management
• Monitor plant availability, alarms and degradation indicators across the zone through SCADA/EMS and service management tools, issuing early warnings when trends threaten contractual performance targets.
• Prioritize technical interventions according to their impact on availability and contractual criticality (LTSA/SLA commitments).
• Support the FSE Supervisor in evaluating spare-parts and resourcing constraints that could affect maintenance timelines or contractual response commitments.

Reporting & Technical Interface
• Act as the technical point of con

📌 LAC Storage Service Engineer (Santiago)
🏢 Trina Solar
📍 Santiago