THE WORK: Explore opportunities to build knowledge and support collaborative efforts while engaging in problem solving discussions. This role will involve developing expertise in ITIL Management, fostering a dynamic environment where continuous learning and contribution are valued. Join us in this exciting journey and make a meaningful impact.

Ensure production systems are available and operating according to defined Service Level Agreements.
Drive incident and outage resolution and maintain clear communication throughout the process.
Facilitate the restoration of service to the production environment efficiently and effectively.
Establish and maintain disaster recovery procedures to safeguard critical operations.
Maintain data retention practices in alignment with organizational policies and standards.

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in ITIL Management.
Advanced proficiency in Service Change Management.
It is advantageous to have prior experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:





Advanced proficiency in Application Vulnerability Management.
Intermediate proficiency in IT Infrastructure Operations.
Intermediate proficiency in Problem Solving.
Beginner proficiency in Risk Assessment.
Intermediate proficiency in Process Improvement.

Reinventa con Accenture

Construye una carrera que te inspire y súmate a Accenture Technology para ser parte de la reinvención continua de la tecnología y las soluciones que transforman industrias y generan impacto positivo.
Buscamos un Vulnerability & Change Management Associate para sumarse a un equipo.

?‍? ¿Qué harás?

• Apoyar la gestión de cambios (Change Management) en ambientes productivos.
• Participar en la gestión y seguimiento de incidentes.
• Colaborar en la identificación y seguimiento de vulnerabilidades.
• Contribuir a la continuidad operacional y procesos de Disaster Recovery.
• Asegurar el cumplimiento de SLA, estándares y políticas

📌 Vulnerability & Change Management (Santiago)
🏢 Accenture
📍 Santiago