About Us

AtCONKORD(formerly the RIT Group), we don’t just implement technology; we engineer the future. By unifying the specialized expertise of Readiness IT, Ritain.io, Latitudde, and Red IT, we have emerged as a global high-tech powerhouse driven by AI and technical excellence.

Why build your career at CONKORD?

The Best of Both Worlds:Benefit from the stability of a20-year legacyin the Telco industry combined with the fast-paced energy of anAI-driven innovationhub.

Integral Impact:Join a certified team of500+ professionalsdelivering high-impact digital projects across30+ countries.

Proven Success:Be part of a track record that includes over2,000 successfully delivered projectsfor some of the world’s most demanding industries.

Technical Elite:Work alongside experts who value deep domain knowledge and "Technical Excellence" as a standard, not just a goal.

Under our motto,“Creating your Tomorrow,”we provide the environment, the tools, and the global scale to turn your expertise into world-changing solutions.

Job Description

- Facilitate and support teams in the effective adoption and application of Agile methodologies and practices.

- Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.

- Work closely with Product Owners and development teams to ensure effective sprint planning and execution.

- Identify impediments, risks, and dependencies, supporting their management and resolution.

- Promote team self-management, collaboration, and continuous improvement.

- Monitor sprint progress and support the tracking of Agile metrics and performance indicators.

- Facilitate communication between technical teams, business areas, and other stakeholders.

- Support Product Owners with Product Backlog management and refinement.

- Identify opportunities to improve processes, team dynamics, and ways of working.





- Promote an Agile mindset and contribute to the adoption of best practices across the organization.

- Facilitate retrospectives and help teams define actionable continuous improvement plans.

- Support teams in conflict resolution and the removal of blockers that may impact delivery.

Requirements

- 2 to 4 years of experience as a Scrum Master or in similar Agile roles.

- Experience working with software development teams or technology projects.

- Solid understanding of Scrum and Agile methodologies.

- Experience facilitating Scrum ceremonies and Agile team dynamics.

- Experience working directly with Product Owners, Developers, QA teams, and business stakeholders.

- Ability to identify and manage impediments, risks, and dependencies.

- Knowledge of Agile metrics and team performance tracking.

- Experience with tools such as Jira, Confluence, Azure DevOps, or similar platforms.

- Strong communication, facilitation, and conflict-resolution skills.

- Ability to work effectively with multidisciplinary teams and different stakeholders.

- Results-oriented mindset with a strong focus on collaboration and continuous improvement.

- Comprehensive health and life insurance.

- "Your World, Your Office" benefit: work from anywhere you choose up to 3 times per year.

- Vacation bonus.

- Paid day off on your birthday.

- Childbirth bonus.

- Christmas Gift Card.

- Flexible work arrangements in accordance with statutory leave entitlements and company policies.

- Casual dress code.

- Company-sponsored and WeWork events and activities.

- Complimentary healthy snacks in the office.

- Access to Udemy training and professional development courses.

- Exclusive discounts with partner merchants.

- Additional discounts and financial benefits through Caja Los Andes.

- Occupational Health and Safety coverage through IST (Occupational Safety Institute).

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📌 Scrum Master (Santiago)
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