- Facilitate and support teams in the effective adoption and application of Agile methodologies and practices.

- Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.

- Work closely with Product Owners and development teams to ensure effective sprint planning and execution.

- Identify impediments, risks, and dependencies, supporting their management and resolution.

- Promote team self-management, collaboration, and continuous improvement.

- Monitor sprint progress and support the tracking of Agile metrics and performance indicators.

- Facilitate communication between technical teams, business areas, and other stakeholders.

- Support Product Owners with Product Backlog management and refinement.

- Identify opportunities to improve processes, team dynamics, and ways of working.

- Promote an Agile mindset and contribute to the adoption of best practices across the organization.

- Facilitate retrospectives and help teams define actionable continuous improvement plans.

- Support teams in conflict resolution and the removal of blockers that may impact delivery.

Requirements

- 2 to 4 years of experience as a Scrum Master or in similar Agile roles.

- Experience working with software development teams or technology projects.

- Solid understanding of

Scrum and Agile methodologies

.

- Experience facilitating Scrum ceremonies and Agile team dynamics.

- Experience working directly with

Product Owners, Developers, QA teams, and business stakeholders

.

- Ability to identify and manage impediments, risks, and dependencies.





- Knowledge of Agile metrics and team performance tracking.

- Experience with tools such as

Jira, Confluence, Azure DevOps, or similar platforms

.

- Strong communication, facilitation, and conflict-resolution skills.

- Ability to work effectively with multidisciplinary teams and different stakeholders.

- Results-oriented mindset with a strong focus on collaboration and continuous improvement.

Nice to Have

- Certifications such as

PSM, CSM, SAFe Scrum Master

, or equivalent.

- Experience participating in Digital Transformation projects or programs.

- Knowledge of

Kanban and other Agile frameworks.

- Experience working with geographically distributed or international teams.

- Experience in complex technology environments.

- Intermediate to advanced English proficiency.

Benefits

- Comprehensive health and life insurance.

- "Your World, Your Office"

benefit: work from anywhere you choose up to three times per year.

- Vacation bonus.

- Paid day off on your birthday.

- Childbirth bonus.

- Christmas gift card.

- Bicycle parking facilities.

- Adaptable work arrangements in accordance with company policies and statutory leave entitlements.

- Casual dress code.

- Company-sponsored and WeWork social events.

- Complimentary healthy snacks in the office.

- English language learning scholarships.

- Access to Udemy training and professional development courses.

- Exclusive discounts with partner merchants.

- Additional discounts and financial benefits through

Caja Los Andes

.

- Occupational Health and Safety coverage through

IST (Occupational Safety Institute)

.

📌 Scrum Master (Santiago)
🏢 CONKORD
📍 Santiago