DevOps Engineer
Contract: 1 year (renewable) | Santiago, Chile | Hybrid (3 Days Onsite)
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premise environments.
You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.
Key Responsibilities
CI/CD & Release Engineering
Design, implement, and maintain
CI/CD pipelines
to support continuous integration, testing, and deployment across multiple environments
Ensure pipeline
stability, performance, and reliability
, minimizing build failures and delays
Implement
automated build, packaging, and deployment processes
Enforce
version control best practices
(branching strategies, tagging, artifact management)
Support release cycles, including validation, smoke testing, and rollback strategies
Automation
Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked
Automate environment provisioning, configuration, and upgrades
Build reusable automation components to improve scalability and consistency
Reduce manual operations through
process automation and scripting
Environment & Platform Management
Deploy and manage
MX environments
across development, testing, and production stages
Handle environment lifecycle:
Provisioning
Configuration
Upgrades & patching
Decommissioning




Ensure environments are
standardized, reproducible, and compliant
Support multi-client and multi-environment setups in SaaS or hybrid models
Monitoring, Observability & Reliability (SRE mindset)
Implement and maintain:
Monitoring
Logging
Alerting
Ensure
end-to-end observability of platforms and pipelines
Perform
root cause analysis (RCA) on incidents
Contribute to improving
system reliability, SLAs, and operational KPIs
Data & Environment Operations
Manage environment data lifecycle:
Data provisioning
Data masking for non-prod environments
Data sampling and reduction
Support database operations:
Migration
Sanitization
Reconciliation
Ensure compliance with security and data governance requirements
Incident & Support Management
Act as a
technical escalation point
for environment and platform incidents
Troubleshoot complex issues across infrastructure, pipelines, and environments
Coordinate with support and product teams for resolution
Ensure proper documentation and knowledge sharing
Collaboration & Delivery Enablement
Collaborate with:
Development teams (integration into CI/CD pipelines)
QA teams (test automation and environment consistency)




Product teams (release readiness and constraints)
Client teams (technical coordination and delivery)
Contribute to smooth delivery across project lifecycle
Continuous Improvement & Best Practices
Promote DevOps principles:
Automation-first
Continuous integration & delivery
Shift-left testing
Identify inefficiencies and propose improvements
Contribute to:
Internal tooling
Documentation
Standardization efforts
Share knowledge and support onboarding of new team members
Required Skills & Experience
Technical Skills
CI/CD tools: Jenkins, GitLab CI, Azure DevOps
Version control systems: Git (advanced usage)
Proficiency in template engines, specifically FreeMarker (FTL)
Scripting: Shell, Python, Groovy
Operating systems: Linux/Unix
Cloud platforms: AWS (preferred), Azure/GCP is a plus
Databases: RDBMS (Oracle, PostgreSQL, or similar)
DevOps & Platform Expertise
Experience building and operating
CI/CD pipelines in complex environments
Knowledge of
monitoring and observability tools
Exposure to
SaaS / distributed architectures
Soft Skills
Strong analytical and troubleshooting skills
Ability to work under pressure in production environments
Clear communication with both technical and non-technical stakeholders
Team-oriented with strong collaboration mindset
Proactive and continuous improvement mindset
Experience
1-2 years of experience in DevOps, CI/CD
Hands-on experience in production or client-facing environments preferred
Education:
Bachelor's degree in a related field required
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📌 Devops Engineer (Santiago)
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