Overview:
Join Xperience Xscape Travels as a Travel Customer Care Specialist Youll guide clients through every stage of their journey — from planning to completion — ensuring smooth, memorable experiences.
Responsibilities:
- Respond promptly to client inquiries via email, phone, and chat.
- Assist with itinerary changes, travel updates, and special requests.
- Provide accurate travel requirements and destination information.
- Follow up to confirm satisfaction and collect feedback.
- Resolve concerns with empathy and professionalism.

Requirements:
- Strong written and verbal communication skills.
- Customer service experience (travel experience is a plus).
- Detail-oriented, organized, and proactive.
- Comfortable using digital tools and learning new systems.
- Passionate about travel and helping others.

Benefits:
- Work remotely with versátil hours.
- Travel perks, discounted rates, and insider access.
- Opportunities for growth with team support and training

📌 Travel Customer Care Specialist (Santiago)
🏢 xperiencexscapetravels
📍 Santiago