Location: Santiago, Region Metropolitana de Santiago, Chile

Job ID: R

Date Posted:

Company Name: HITACHI ENERGY CHILE S.A.

Profession (Job Category): Communications & Corporate Affairs

Job Schedule: Full time

Remote: No

Job Description

The opportunity

Be part of Network Control, a team within Enterprise Software that delivers world‑class network management systems for utilities and power companies. You will support customers using Network Manager, our SCADA/EMS/GMS platform, ensuring their systems run smoothly in production. You will join a skilled, engaged team where your work directly impacts communities and society. This role offers real growth opportunities in a integral, collaborative environment.

How you'll make an impact

- Provide first-line support to customers using Network Manager.
- Manage and resolve incoming support requests from utility and power companies.




- Support planned and unplanned outage management processes.
- Assist customers with SCADA, EMS, and GMS systems in live production environments.
- Collaborate with your team to troubleshoot and find solutions quickly.
- Contribute to the continuous improvement of support processes.
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your background

- Experience in technical support or a similar engineering role.
- Knowledge of SCADA, EMS, or GMS systems.
- Ability to manage multiple support tasks simultaneously.
- Strong communication skills to interact with customers effectively.
- Problem-solving mindset with attention to detail.
- Fluency in English (written and spoken).

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📌 Technical Support Engineer (Santiago)
🏢 Hitachi
📍 Santiago