13 oct
|
Skilldlabs
|
Santiago
13 oct
Skilldlabs
Santiago
Location: Remote (Latam Only)Employment Type: Full-time, contractReports To: Engineering and technology leadershipAbout the RoleWe're hiring a senior, hands‐on IT Infrastructure & Network Engineer to own the corporate IT environment for a technology company building connected edge solutions.
You'll be the go‐to person for Microsoft 365, identity and access, servers, networking, security, backups, and remote connectivity.Infrastructure and systems administration is the core of this role, backed by strong network engineering skills.
You'll also partner with Software Engineering and DevOps on device connectivity, traffic analysis, and troubleshooting across edge‐connected systems and lab environments.What You'll DoIT Infrastructure & Microsoft 365Administer Microsoft 365: users, groups, licensing, permissions, and authenticationManage Microsoft Entra ID, MFA, and identity and access controlsSupport Exchange Online, Teams, SharePoint, and OneDriveOwn onboarding, offboarding, provisioning, and account lifecycleMaintain asset, access, and configuration documentation and coordinate with vendorsServer & Systems AdministrationAdminister and troubleshoot a mix of on-premises and hosted Windows and Linux serversHandle patching, updates, storage, services, and secure remote administrationMonitor server health, logs, capacity, and availabilityMaintain and test backup, restore, and recovery proceduresCoordinate on-site or third-party hands‐on support when physical work is neededNetwork EngineeringConfigure, support, and document corporate, engineering, and edge network environmentsWork across TCP/IP, VLANs, switching, routing, NAT, DNS, DHCP, firewalls, wireless, VPN, cellular, and fiberSupport segmentation, resiliency, redundancy, and failoverSupport routers, switches, controllers, media converters, transceivers, and PoE equipmentCollaborate with customer IT teams, vendors, and integrators on connectivity and designTraffic,
Performance & Capacity AnalysisCapture and analyze traffic from applications, APIs, cameras, edge devices, and telemetryCalculate bandwidth and capacity needs from device counts, event rates, and payload sizesDiagnose latency, packet loss, retransmissions, and congestionEstimate cellular data consumption for mobile and in-vehicle systemsUse Wireshark, tcpdump, iperf, or similar tools to deliver sizing and performance recommendationsEngineering & Edge Systems SupportHelp Software Engineering isolate whether issues come from software, network, OS, hardware, or third-party systemsSupport integration of controllers, cameras, RFID/LPR equipment, gateways, and antennasSupport Windows- and Linux-based edge environments, including services, interfaces, and certificatesSupport development and validation lab environmentsDevOps CollaborationPartner with DevOps on DNS, routing, firewalls, TLS/certificates, and secure communicationsProvide packet captures, logs, and diagnostics for root‐cause analysisSupport connectivity across corporate infrastructure, edge systems, customer sites, and hosted systemsTechnology Evaluation & Proofs of ConceptAssess networking, compatibility, and integration requirements for new technologiesBuild and validate prototype and proof‐of‐concept environmentsDocument constraints, dependencies, test results, and deployment readinessSecurity & DocumentationApply security best practices across M365, servers, networks, and remote accessMaintain network diagrams, IP/VLAN records, port and firewall requirements,
and configuration standardsParticipate in incident investigation, root‐cause analysis, and corrective actionWhat You BringRequiredStrong experience across IT infrastructure, systems administration, and network engineeringHands‐on Microsoft 365 administration, including Entra ID, Exchange Online, Teams, SharePoint, and OneDriveStrong Windows Server administration plus practical Linux experienceExperience managing physical, hosted, and remotely administered serversDeep knowledge of TCP/IP, VLANs, switching, routing, subnetting, NAT, DNS, DHCP, firewalls, VPN, and segmentationPacket capture, traffic analysis, bandwidth estimation, and capacity planning skillsExperience with wired, wireless, fiber, and cellular networksExperience supporting connected devices such as controllers, cameras, gateways, or IoT equipmentWorking knowledge of MFA, TLS/certificates, and infrastructure securityStrong documentation and communication skills, with the ability to work independently and remotelyPreferredDegree in IT, Computer Science, Computer Engineering, Telecommunications, or equivalent experienceMicrosoft 365, Entra, or Windows Server certificationsCCNA, CCNP, or equivalent hands‐on networking expertiseExperience in environments mixing corporate IT, on‐prem servers, hosted systems, and edge infrastructureExperience with monitoring, backup/recovery, and virtualization toolsExposure to industrial networking, RFID/LPR, cellular routers, or edge hardwareFamiliarity with zero‐trust and secure remote‐access architecturesScripting in PowerShell, Bash, or PythonWhat We Offer:Opportunity to work on cutting‐edge productsFully remote and distributed teamAsync‐first collaboration environmentPaid learning programs and sponsored certificationsPTO, paid holidays, and family leaveComputer sponsor programPayment in USD
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📌 Senior It Infrastructure & Network Engineer - Remote (Latam) (Santiago)
🏢 Skilldlabs
📍 Santiago