Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
The post holder will provide comprehensive clerical support to the Radiology Department ensuring a high quality service is maintained to patients and staff.
The working pattern for this role is - Monday - Friday
In This Key Role,
You Will
- Reception of Patients The post holder will undertake the reception of Out Patients and Accident and Emergency patients requiring x-ray examinations, giving advice and instruction to patients and relatives when necessary. Dealing compassionately and calmly with distressed or aggressive patients ensuring a speedy resolution to any problems that may occur.
- Distribution of Reports The post holder will ensure that all radiology examination reports are distributed to their correct destination to allow appropriate care and follow up treatment of patients.
- Filing System The post holder will maintain an accurate and up to date filing system of all patient records ensuring easy access and retrieval when required.
- Patient Confidentiality The post holder will adhere to the Data Protection Act and Confidentiality Agreement, ensuring that patient confidentiality is maintained at all times a