Position Purpose：
The Sales Operations Analyst will be responsible for supporting the daily execution of passenger vehicle sales operations in Chile, ensuring accurate order processing, effective coordination with logistics partners and distributors, proper management of commercial incentives, and reliable operational reporting.
Key Responsibilities
1. Sales Order Management
- Register, process, and monitor vehicle sales orders in the company's internal systems.
- Track order status and ensure timely updates throughout the sales and delivery process.
- Maintain accurate and updated sales information across relevant platforms.
- Identify and escalate order discrepancies, delays, and operational issues.
- Coordinate with internal teams to ensure efficient order processing.
2. Logistics & Distributor Coordination
- Coordinate with local logistics teams, warehouses, and distributors to support vehicle delivery operations.
- Monitor vehicle availability, order fulfillment, and delivery status.
- Follow up on pending orders and resolve operational issues with relevant stakeholders.




- Maintain effective communication with logistics providers and dealer networks.
- Support the alignment between sales orders, inventory availability, and delivery schedules.
3. Commercial Incentives & Expense Management
- Calculate and validate commercial bonuses, dealer incentives, KPI-related payments, and other expenses according to established business policies.
- Review and process special commercial approvals and OEM-related incentives when applicable.
- Verify supporting documentation and ensure accuracy of calculations.
- Coordinate with Sales and Finance teams regarding incentive validation and payment processes.
- Maintain accurate records of commercial incentives, approvals, and related expenses.
4. Data Management & Operational Reporting
- Collect, consolidate, and maintain operational data from different internal systems.
- Prepare periodic sales operations reports and performance

📌 Sales Operations Analyst (Santiago)
🏢 BYD CHILE
📍 Santiago