About the Role
the company's mission is to be the place where people come to Go Anywhere - and in 2026, some of our most important growth opportunities are: (1) enabling older adults to move safely, confidently, and independently and (2) increasing the share of women drivers on our platform to power industry-leading products like Women Preferences.
What You'll Do
- Own end-to-end programs: Lead Product Operations initiatives for women earners and senior-focused mobility from opportunity identification through rollout, iteration, and integral scale
- Shape vertical strategy: Partner with Product to define and operationalize segment strategy, use cases, target metrics, and user feedback loops for older adults and women drivers
- Build GTM models: Define go-to-market plans, operating structures, and scalable playbooks that enable products to launch safely and expand globally
- Advise on global feasibility: Evaluate products and features against regional operational realities, regulatory constraints, and local market nuances
- Drive cross-functional alignment:
Lead alignment across Product, Engineering, Data Science, Legal, Policy, Support, and Operations to ensure high bars for trust, safety, accessibility, and reliability
- Manage complex rollouts: Project-manage end-to-end launch plans, ensuring market readiness across global operations and regional partner teams
- Analyze performance & iterate: Track core product and business metrics to identify adoption barriers, performance gaps, and actionable roadmap insights
- Advocate for the user: Act as the voice of operations and end-users, balancing empathy-driven design with operational rigor and scalability
Basic Qualifications
- 7+ years of experience in product operations, operations, strategy & operations, management consulting, or an analytical role
- Demonstrated experience owning complex, cross-functional initiatives within a defined product vertical or customer segment
- Strong analytical skills, including SQL pr
📌 Lead, Product Operations Manager (Santiago)
🏢 Uber
📍 Santiago